Open an Account FAQs

Open an account

Applying for a Capital Index MT4 account is quick and easy. The online application takes less than 5 minutes to complete and can be accessed at the following link: Open a live trading account.

Know Your Customer (KYC) or Know Your Client is a form of due diligence which helps to ensure that financial institutions have detailed information about their clients.

Not only does this enable Capital Index to better understand our clients' requirements (including considerations such as risk tolerance and investment preferences), it also aims to clearly identify who the institution is dealing with and helps to prevent fraud on customer accounts.

Upon completion of your application, we will notify you if we require any supporting documents. This is usually a form of ID and current proof of residence. The requirements may vary depending on where you are resident.

Yes. Capital Index offers MT4 accounts denominated in EUR, GBP and USD.

No, we do not offer joint accounts.

Yes, we do. Please contact a member of our Client Service Team who will be happy to discuss this you and assist in getting your application underway.

As a regulated entity, Capital Index is required to assess whether the products we offer are appropriate for our clients, in respect of their knowledge and experience. This is due to the complex and high risk nature of our products. As part of our client on-boarding process, we have implemented an assessment that helps us evaluate whether the product is appropriate for the potential client, in light of the client’s knowledge and experience.

If you are unable to provide the documents required please contact a member of the Client Service Team who will be able to discuss possible alternative solutions with you.

Start trading in 3 easy steps


Apply for a trading account


Fund your live trading account


Start your trading journey

Create Account